I think of employment ads and descriptions as personalized letters to ideal candidates. Trying to screen out inferior candidates is useless at this stage: they are desperate and will apply no matter what I write, whether they have the credentials or not. I concentrate all my attention on the person who will love the particular job and whom we will love as a co-worker.
The goal of a good employment ad is exactly the same as the goal of any advertising--it's sales. An employment ad should sell an employer and a position. I want the ideal candidate to feel that I am describing a position that is perfect for her. In The Little Blue Book of Advertising Steve Lance and Jeff Woll write: "successful advertising appeals on a one-to-one basis. Personalize it." The same principle yields improved results when applied to employment advertising, whether it is in print, on websites, or on free college career center sites. Since we began publishing attractive, individualized ads, our responses have increased both in quality and quantity.
Know the candidate
In order to make someone feel that I am speaking directly to him, I need to learn who he is. I have conversations with the person's future supervisor, with a successful person in the same or a similar position, and other colleagues. I ask them to describe the individual who will thrive in the job. Is she a student? A recent graduate? An experienced individual looking to take the next step in her career? A parent who needs flexible hours? What are his personality characteristics? The more I can learn about the ideal candidate, the more I can tailor the ad for him.
What's in it for me?
Once we know who the ideal person is, we can begin to discuss what will he enjoy about the job and what we offer in return for his service. This is different for each position and each business, so I individualize according to the position. I need to know specifics. Will she work with an especially supportive and knowledgeable supervisor? Do we offer training to less experienced individuals, a newly renovated building, an especially fun team, or promotion opportunities? For instance, some of our best personal care assistants are nursing students. We therefore wrote an ad (and placed it for free on the site of a local nursing school) with the headline "A Head Start on Your Health Care Career." We described our hands-on approach to geriatric health care, training programs, and our willingness to accommodate academic schedules. This targeted description continues to produce a steady stream of quality applications.
I also ask closely related co-workers what they like about the company or their jobs. These conversations take time, but they rarely fail to produce new and useful insight. The Little Blue Book of Advertising tells readers to find their difference: "You would never go to a singles club to sell yourself as ‘just like everyone else.' Why sell your brand that way?" Each of our businesses has several distinguishing characteristics. For example, we were searching for a new hotel general manager. The hotel was newly renovated and the general manager of its sister property was an extremely outgoing, supportive, and experienced individual. I therefore highlighted both the renovation and the mentorship capabilities of the other general manager in the description.
Sandwich Duties between Advantages
Mary Kay Ash of Mary Kay Cosmetics told managers to "sandwich every bit of criticism between two heavy layers of praise." I sandwich requirements and duties between two heavy layers of advantages. I am very careful, however, to make sure that I emphasize the benefits and enjoyments that would appeal to our dream candidate; sometimes I even omit advantages that would appeal to the wrong person. For example, in some assisted living ads we have chosen not to mention competitive pay, even though we were offering a good salary. We did this in order to attract candidates who were primarily interested in the satisfaction caring for seniors and serving their families; a person motivated by a high salary would have been a wrong fit.
The proper place of qualifications and responsibilities
Necessary qualifications and duties are an important part of any employment description: the ideal candidate wants details about her future job and its challenges. But the ad should never become an insipid list of requirements (which is, unfortunately, what most employment ads are). Responsibilities and requirements need positive and specific presentation: the same duties can look like drudgery or career opportunities depending upon the way in which they are described. A mediocre ad for a hotel front office manager might say: "duties include: handling all aspects of group accommodation; resolving guest complaints; working with other department heads to ensure guest satisfaction; and supervising front office staff." A more appealing restatement of the same duties (targeted specifically toward a high-achiever without management experience) would be: "You will gain experience in group accommodation by handling all aspects of group arrivals, stays, and departures. You will have the opportunity to further your knowledge of other aspects of hotel operations by working in partnership with department heads. As our Front Office Manager, you will continue to provide superior guest care by supervising Front Office operations, interacting with customers, overseeing guest services, resolving guest service issues, and providing a shining example to your staff."
What's in a name? That which we call a rose by any other name would smell as sweet (not!)
Names and titles are very important. "What do you do?" is one of the most common questions after a social introduction. I want to give people a title that instills pride, both during the application process and after they are hired. There is value in each job. We need to find a title that reflects that value. One of our assisted living residences recently had a culinary department opening. They wanted a "cook" with a culinary degree and various other qualifications superior to the credentials of an average cook; I was afraid that the ideal candidate would feel undervalued by the title. "Chef" did not work because this individual would work under the supervision of our regular chef. So we searched for a new title and found "Sous Chef"-common in the restaurant business, but not so frequent in assisted living. "Sous Chef" was the perfect title: one that reflected the value, pride, and duties of the particular job.
The Black List
Many phrases commonly used in employment ads are a waste of space and money: "professional appearance," "high-quality individual," "excellent communication skills," and "salary commensurate with ability" are among my pet-peeves. Do we really think that someone is going to say, "ah, they want a high-quality individual and I'm a low life, so I won't apply"? Or, "they want someone with a professional appearance and I don't have any dress sense, so I won't waste their time"? Harry Chambers, author of Finding, Hiring, and Keeping Peek Performers disdains the phrases "strong people skills," "self-starter," "strong technical skills," and "goal-oriented." According to Chambers, the problem with these global statements is that no one knows what they really mean. Not only are such phrases empty, but they are also a distraction from the more meaty parts of the position description.
Re-thinking employment ads as love letters to ideal candidates is not about getting romantic: it's about knowing whom you are going to love as a co-worker and showing them what they are going to love about their new job. High-achievers have their choice of employers. Love letters help increase the chances that they will choose you.
Sunday, March 02, 2008
Friday, February 22, 2008
Airfares from USA to Europe Rise with Fuel Costs
Americans flying to Europe in spring will be paying more — in some cases, a lot more — largely because of skyrocketing fuel costs.
An analysis for USA TODAY of ticket sales through Sabre, the world's largest distribution system, shows that the average price paid through Jan. 31 for U.S.-Europe air travel in April or May was 6.9% higher than during the comparable periods in 2007.
The analysis looked at round-trip sales regardless of fare categories.
Travelers are paying those higher prices despite a 10.3% expansion of trans-Atlantic flying capacity by the airlines. Typically, when the supply of a product rises, prices rise little, if at all.
Delta Air Lines, which has more service across the Atlantic than any other U.S. carrier, increased trans-Atlantic capacity 15.5% over the past year. The airline, for example, added several routes linking its Atlanta base to Vienna, Prague and other European cities.
Chris Spidle, director of research at Sabre Airline Solutions, says the ability to raise prices while expanding capacity bodes well for airlines, if not for their customers.
"We should continue to see a fairly strong pricing environment this year," Spidle says.
Discount travel guru Tom Parsons at BestFares.com says the most budget-conscious travelers heading for Europe this spring will feel the sting the most. The lowest fares have seen the biggest percentage increases over the last year, the effect mainly of fuel surcharges.
"You better have two piggy banks set aside this year if Europe is your dream vacation for 2008," he says.
Example: Chicago-Rome. A year ago, the lowest published fare for travel last April or May was $579, according to Parsons. After a big increase in both the base fare and in the fuel surcharge that's rolled into the quoted price, that same ticket costs $998, a 72% jump.
Like all other international fares, that quoted price does not include security processing fees, local airport taxes and international departure taxes that can add $200 to $400 to the cost of a round-trip flight to Europe.
Sunday, November 18, 2007
Continental Airlines to launch Flights to Heathrow from New York and Houston
Continental Airlines is to launch nonstop flights to London Heathrow from both its New York and Houston hubs on March 29, 2008, subject to government approval and slot approval.
Continental will offer twice-daily nonstop service to Heathrow from both Newark Liberty International Airport and Houston George Bush Intercontinental Airport. The airline will continue to offer nonstop flights to London Gatwick from both New York (twice daily) and Houston (daily), as well as Cleveland (daily, seasonal).
“At last we will be able to give our customers something they have long requested - the opportunity to fly to both London’s main airports with their preferred airline,” said Larry Kellner, Continental’s chairman and CEO. “At the same time, we will be able to show transAtlantic travelers already using Heathrow what they have been missing. We look forward to the chance to compete at Europe's most important business airport.”
The new Heathrow flights have been made possible by the Open Skies agreement between the U.S. and the European Union signed earlier this year, and by Continental’s acquisition of the necessary slots at Heathrow Airport. Until now, the airline has been prevented from operating to Heathrow by the restrictive U.S.-U.K. bilateral air services agreement. Continental has served Gatwick Airport since 1985.
Continental’s Heathrow flights will be operated using two aircraft types: the 283-seat Boeing 777-200, carrying 48 passengers in the BusinessFirst cabin and 235 in coach, and the 174-seat Boeing 767-200ER, with 25 BusinessFirst seats and 149 coach seats. The airline’s Gatwick flights will be operated using the 235-seat Boeing 767-400ER, with 35 BusinessFirst seats and 200 coach seats, and the 175-seat Boeing 757-200, carrying 16 passengers in the BusinessFirst cabin and 159 in coach.
Continental’s Heathrow flights will operate at Terminal 4, which will be the future base for all SkyTeam carriers operating at the airport.
Continental will offer twice-daily nonstop service to Heathrow from both Newark Liberty International Airport and Houston George Bush Intercontinental Airport. The airline will continue to offer nonstop flights to London Gatwick from both New York (twice daily) and Houston (daily), as well as Cleveland (daily, seasonal).
“At last we will be able to give our customers something they have long requested - the opportunity to fly to both London’s main airports with their preferred airline,” said Larry Kellner, Continental’s chairman and CEO. “At the same time, we will be able to show transAtlantic travelers already using Heathrow what they have been missing. We look forward to the chance to compete at Europe's most important business airport.”
The new Heathrow flights have been made possible by the Open Skies agreement between the U.S. and the European Union signed earlier this year, and by Continental’s acquisition of the necessary slots at Heathrow Airport. Until now, the airline has been prevented from operating to Heathrow by the restrictive U.S.-U.K. bilateral air services agreement. Continental has served Gatwick Airport since 1985.
Continental’s Heathrow flights will be operated using two aircraft types: the 283-seat Boeing 777-200, carrying 48 passengers in the BusinessFirst cabin and 235 in coach, and the 174-seat Boeing 767-200ER, with 25 BusinessFirst seats and 149 coach seats. The airline’s Gatwick flights will be operated using the 235-seat Boeing 767-400ER, with 35 BusinessFirst seats and 200 coach seats, and the 175-seat Boeing 757-200, carrying 16 passengers in the BusinessFirst cabin and 159 in coach.
Continental’s Heathrow flights will operate at Terminal 4, which will be the future base for all SkyTeam carriers operating at the airport.
Saturday, November 17, 2007
Singapore Airlines Cargo launches Brussels - U.S. Flights
Singapore and Belgium recently concluded a landmark revision to the Air Services Agreement for cargo services. This agreement, which includes Seventh Freedom Traffic Rights, allows Singapore Airlines Cargo to operate flights between third countries without originating from, or returning to, Singapore.
With this revised agreement, Singapore Airlines Cargo has launched Boeing 747-400 freighter services, operating once weekly between Brussels and Chicago, and twice weekly circular routings from Brussels to Chicago to Los Angeles and back to Brussels.
This is the first time a Singapore carrier is utilizing Seventh Freedom Traffic Rights.
“These new Seventh Freedom traffic rights will enable Singapore Airlines Cargo to more effectively serve the Europe-USA freight market. Specifically, we can now operate more frequencies between these markets without having to increase frequencies between Singapore and Europe” said Mr Goh Choon Phong, President SIA Cargo.
“The adoption of these new liberal agreements is good for the air freight industry, because it allows carriers to match supply of capacity to markets where the demand for exports exists. Airlines can thus be more responsive to the market needs. Moreover, this enables airlines to utilize aircraft resources more efficiently.”
With this revised agreement, Singapore Airlines Cargo has launched Boeing 747-400 freighter services, operating once weekly between Brussels and Chicago, and twice weekly circular routings from Brussels to Chicago to Los Angeles and back to Brussels.
This is the first time a Singapore carrier is utilizing Seventh Freedom Traffic Rights.
“These new Seventh Freedom traffic rights will enable Singapore Airlines Cargo to more effectively serve the Europe-USA freight market. Specifically, we can now operate more frequencies between these markets without having to increase frequencies between Singapore and Europe” said Mr Goh Choon Phong, President SIA Cargo.
“The adoption of these new liberal agreements is good for the air freight industry, because it allows carriers to match supply of capacity to markets where the demand for exports exists. Airlines can thus be more responsive to the market needs. Moreover, this enables airlines to utilize aircraft resources more efficiently.”
Wednesday, November 14, 2007
Hong Kong Express Airways launches Flights to Kuala Lumpur
Hong Kong Express Airways has launched its newest Southeast Asian scheduled service to Kuala Lumpur, Malaysia. Buoyed by the success of its recently introduced Bangkok route which, in response to demand, has now become a daily service, the new Kuala Lumpur route will see daily flights operating from the outset.
Mr. Guo Ya Jun, President of Hong Kong Express Airways said, “Our southeast Asian routes are performing well hence our decision to launch with daily services to Kuala Lumpur. We are very excited to be entering a new country – especially one with so much potential for both inbound and outbound traffic.”
Arrivals into Hong Kong from Malaysia have increased significantly with double digit growth recorded for most months this year over the same period in 2006. Equally, Malaysia is proving a popular destination for mainland China’s outbound travellers with year on year arrivals surging 80% in the first six months of 2007.
The new Kuala Lumpur route is the second to be launched by Hong Kong Express Airways this month. The airline launched services to Yangon on November 2nd. Additional routes, and accordingly additional aircraft, will be added before the end of the year. Continuing its strategic growth programme, the airline is set to continue expansion at a similar rate in 2008.
Mr. Guo Ya Jun, President of Hong Kong Express Airways said, “Our southeast Asian routes are performing well hence our decision to launch with daily services to Kuala Lumpur. We are very excited to be entering a new country – especially one with so much potential for both inbound and outbound traffic.”
Arrivals into Hong Kong from Malaysia have increased significantly with double digit growth recorded for most months this year over the same period in 2006. Equally, Malaysia is proving a popular destination for mainland China’s outbound travellers with year on year arrivals surging 80% in the first six months of 2007.
The new Kuala Lumpur route is the second to be launched by Hong Kong Express Airways this month. The airline launched services to Yangon on November 2nd. Additional routes, and accordingly additional aircraft, will be added before the end of the year. Continuing its strategic growth programme, the airline is set to continue expansion at a similar rate in 2008.
Saturday, November 10, 2007
Singapore Airlines Cargo launches E-Freight Programme
Singapore Airlines Cargo is pioneering the leap forward towards replacing the paper documents that typically accompany airfreight, with electronic information.
Over the past several months, the airline has been working closely with the International Air Transport Association (IATA) and actively engaging key industry players like freight forwarders, ground handling agents, local customs administrations and airport authorities at several locations to prepare for the pilot programme.
On Monday, the paper-free era for SIA Cargo began with the simultaneous launch of e-freight shipments between Singapore and London, and between Singapore and Amsterdam. The airline also plans to commence e-freight trials between Singapore and Hong Kong from 16 November 2007.
Mr Goh Choon Phong, President SIA Cargo said, “Pushing for cost efficiency is a key priority for SIA Cargo, and the e-freight initiative will benefit all partners in the airfreight supply chain by eliminating cumbersome documentation that costs the industry over a billion dollars a year. I thank all the key industry players for their dedication, teamwork and commitment to make this historic project a success.”
“Moreover, replacing paperwork with electronic information is also in line with our corporate mission to keep our operations environmentally friendly,” he added.
Over the past several months, the airline has been working closely with the International Air Transport Association (IATA) and actively engaging key industry players like freight forwarders, ground handling agents, local customs administrations and airport authorities at several locations to prepare for the pilot programme.
On Monday, the paper-free era for SIA Cargo began with the simultaneous launch of e-freight shipments between Singapore and London, and between Singapore and Amsterdam. The airline also plans to commence e-freight trials between Singapore and Hong Kong from 16 November 2007.
Mr Goh Choon Phong, President SIA Cargo said, “Pushing for cost efficiency is a key priority for SIA Cargo, and the e-freight initiative will benefit all partners in the airfreight supply chain by eliminating cumbersome documentation that costs the industry over a billion dollars a year. I thank all the key industry players for their dedication, teamwork and commitment to make this historic project a success.”
“Moreover, replacing paperwork with electronic information is also in line with our corporate mission to keep our operations environmentally friendly,” he added.
Thursday, November 08, 2007
Courtyard by Marriott Hotel opens in Bangkok
Marriott International has opened the 318-room Courtyard by Marriott Hotel Bangkok under a management agreement with The Erawan Group. The hotel is Marriott’s ninth property in Thailand and fourth in Bangkok.
The Courtyard by Marriott Hotel Bangkok is located on Rajdamri Road. The hotel is in the vicinity of a number of fashionable restaurants, office centers, shopping complexes, embassies and diplomatic missions. The Bangkok International Airport is approximately a 30-minute drive away and Bangkok’s elevated light-rail system which offers access to the rest of the city, is only a short walk from the hotel.
The Courtyard by Marriott Hotel Bangkok boasts 314 guestrooms and four suites. Each guestroom features a working desk, high-speed internet and 32-inch LCD flat screen TV. For the ultimate in relaxation, the hotel will soon feature “Treatments on Two” a two treatment room spa that boasts a menu including heated herbal massages and an invigorating coffee and spice scrub massage. In addition, the hotel offers a state-of-the-art fitness center with outdoor swimming pool and whirlpool.
The hotel features a wide range of delicious fare at its all-day dining restaurant, MoMo Café. For guests looking for a nightcap, the MoMo Bar offers classic cocktails, snacks and afternoon tea. In-room dining is also available.
The general manager of the Courtyard by Marriott Hotel Bangkok is Nicholas Tse, while Thaveechai Lertaramratanais is the director of sales and marketing. To celebrate the opening, the hotel is offering a special introductory rate of 3,800 Baht (US$120).
The Courtyard by Marriott Hotel Bangkok is located on Rajdamri Road. The hotel is in the vicinity of a number of fashionable restaurants, office centers, shopping complexes, embassies and diplomatic missions. The Bangkok International Airport is approximately a 30-minute drive away and Bangkok’s elevated light-rail system which offers access to the rest of the city, is only a short walk from the hotel.
The Courtyard by Marriott Hotel Bangkok boasts 314 guestrooms and four suites. Each guestroom features a working desk, high-speed internet and 32-inch LCD flat screen TV. For the ultimate in relaxation, the hotel will soon feature “Treatments on Two” a two treatment room spa that boasts a menu including heated herbal massages and an invigorating coffee and spice scrub massage. In addition, the hotel offers a state-of-the-art fitness center with outdoor swimming pool and whirlpool.
The hotel features a wide range of delicious fare at its all-day dining restaurant, MoMo Café. For guests looking for a nightcap, the MoMo Bar offers classic cocktails, snacks and afternoon tea. In-room dining is also available.
The general manager of the Courtyard by Marriott Hotel Bangkok is Nicholas Tse, while Thaveechai Lertaramratanais is the director of sales and marketing. To celebrate the opening, the hotel is offering a special introductory rate of 3,800 Baht (US$120).
Saturday, November 03, 2007
American Airlines increases Fuel Surcharge
American Airlines has increased its fuel surcharges on fares in the continental United States by $10 one way and $20 round trip in an effort to recover some of the costs associated with recent large increases in the price of crude oil and jet fuel.
Just since August, average spot market crude oil prices have risen by nearly $14 a barrel. That increase translates into more than $1 billion of additional annual expense for the airline.
Crude oil prices on the spot market averaged $85.66 per barrel for all of October, but have already moved higher. Since January 2007, refined jet fuel prices on the spot market have risen nearly 44%.
Just since August, average spot market crude oil prices have risen by nearly $14 a barrel. That increase translates into more than $1 billion of additional annual expense for the airline.
Crude oil prices on the spot market averaged $85.66 per barrel for all of October, but have already moved higher. Since January 2007, refined jet fuel prices on the spot market have risen nearly 44%.
Thursday, November 01, 2007
Business travel demand will exceed supply, American Express says
NEW YORK (AP) — Demand for business travel services will exceed supply in 2008, driving increases in rates for airfare, hotels, car rentals and corporate meetings, according to the annual Global Business Travel Forecast from American Express.
"In 2008, we expect a domestic trip inclusive of airfare, car rental and hotel stay will increase 6%, or $63, bringing the average trip cost to a total of approximately $1,110," Mike Streit, vice president and global leader for American Express Business Travel Advisory Services said in a statement. "For an international trip, the increase is expected to be nearly 7%, or approximately $205, bringing the cost of an average trip to $3,171."
In North America, American Express predicts a 1-5% increase in economy class airfares, a 4-7% increase in mid-range hotel rates and a 2-4% increase in car rental costs.
Factors contributing to overall increases in average costs include premium pricing for airplane seats with flat beds or more legroom; heavy demand for hotels in certain U.S. cities like New York, Washington and Chicago, where rates could rise as much as 14%, and more taxes and fees on car rentals, the report said.
However, the report noted that in air travel, increased competition and low-budget airlines could help keep the lid on prices.
The report also concluded that high demand and slow growth of supply for hotel rooms around the world will not only force prices up but may also lead to more minimum and maximum stay requirements, as well as instances when corporate rates do not apply.
The forecast said that companies will be increasing their focus on responsible business travel practices related to safety, security and the environment. But the report noted that while companies may start measuring and offsetting the "carbon footprint" of their employees' travels, carbon offsetting is likely to be a "short-term solution."
Carbon offsets are typically payments made to offset the carbon emissions generated by travel. The payments usually support renewable energy and conservation projects.
Projections for the global forecast were based on statistical forecasting, market research, economic trends, interviews with American Express analysts and other data.
"In 2008, we expect a domestic trip inclusive of airfare, car rental and hotel stay will increase 6%, or $63, bringing the average trip cost to a total of approximately $1,110," Mike Streit, vice president and global leader for American Express Business Travel Advisory Services said in a statement. "For an international trip, the increase is expected to be nearly 7%, or approximately $205, bringing the cost of an average trip to $3,171."
In North America, American Express predicts a 1-5% increase in economy class airfares, a 4-7% increase in mid-range hotel rates and a 2-4% increase in car rental costs.
Factors contributing to overall increases in average costs include premium pricing for airplane seats with flat beds or more legroom; heavy demand for hotels in certain U.S. cities like New York, Washington and Chicago, where rates could rise as much as 14%, and more taxes and fees on car rentals, the report said.
However, the report noted that in air travel, increased competition and low-budget airlines could help keep the lid on prices.
The report also concluded that high demand and slow growth of supply for hotel rooms around the world will not only force prices up but may also lead to more minimum and maximum stay requirements, as well as instances when corporate rates do not apply.
The forecast said that companies will be increasing their focus on responsible business travel practices related to safety, security and the environment. But the report noted that while companies may start measuring and offsetting the "carbon footprint" of their employees' travels, carbon offsetting is likely to be a "short-term solution."
Carbon offsets are typically payments made to offset the carbon emissions generated by travel. The payments usually support renewable energy and conservation projects.
Projections for the global forecast were based on statistical forecasting, market research, economic trends, interviews with American Express analysts and other data.
Tuesday, October 30, 2007
Have you always wanted your own golf course?
If so, I have the deal for you. Buy this very good course and you not only become superintendent, director of golf, and all around clubhouse head honcho, but you can be mayor and sheriff as well.
Well I’m sticking to my guns when I say Lajitas is a fun and one of a kind place, but, at 250 miles from the nearest commercial airport, maybe it was just a tad too hard to get to. The 25,000 acre, 92-room resort went on the auction block last week after the original developer filed for bankruptcy, and for the right price, the golf course ownership dream could be yours. Creditors are hoping for a price of around $20 million (the previous owners have about $14 million in outstanding loans after buying the town for $4.5 million). The sale is being handled by Marcus & Millichap Real Estate Investment Services in Phoenix.
Photo courtesy Lajitas
Saturday, October 27, 2007
Get ready for six major new ships in 2008
Starting to plan your cruises for 2008?
If new ships is your thing, you're in for a treat. No fewer than six new vessels will launch during the year -- one each from Carnival, Royal Caribbean, Holland America and Celebrity, and two from MSC Cruises.
Four of the six ships, moreover, are entirely new designs.
For profiles of the newcomers, along with launch dates, itineraries and pricing, see my story in today's USA TODAY travel section, posted here. Then come back to this Cruise Log post and leave your thoughts on the new crop of vessels. Got a specific question about one of them? Ask away, and I'll answer in coming days.
If new ships is your thing, you're in for a treat. No fewer than six new vessels will launch during the year -- one each from Carnival, Royal Caribbean, Holland America and Celebrity, and two from MSC Cruises.
Four of the six ships, moreover, are entirely new designs.
For profiles of the newcomers, along with launch dates, itineraries and pricing, see my story in today's USA TODAY travel section, posted here. Then come back to this Cruise Log post and leave your thoughts on the new crop of vessels. Got a specific question about one of them? Ask away, and I'll answer in coming days.
Thursday, October 25, 2007
Europe’s best kept golf travel secret
There are so many golf courses in Europe, it is hard to comprehend, and that includes a lot of legitimate hidden gems even in the most "discovered" places, like Ireland and Scotland. That is why any serious golf traveler who crosses the pond should get a copy of the Peugeot Golf Guide. This is to golf courses what the Michelin Guide is to restaurants. The green volume covers what it considers the top thousand courses in Europe, which is a lot, requiring about a 1000 pages for a pretty comprehensive (I have only failed to find a courses once or twice) list of every country in Europe. Each course is described and rated one a scale of 1-20 for excellence, with details on getting there, hours, rates and lodging and dining options. It is far better at what it does than any of the American books of its type, like Golf Digest’s Places to Play or the Zagat Survey, yet for some reason it remains unknown on these shores. It is updated bi-annually and the 2007/2008 edition is out now. You can get it at any major bookstore in Europe, or through Amazon for less than thirty bucks.
Wednesday, October 24, 2007
Holidays may bring harmony at Sea-Tac
After the brouhaha over Christmas trees placed in its main terminal last year, Seattle-Tacoma International Airport will go secular during the upcoming holidays.
The new decoration chosen by the airport, by local designer Randy Trostle, will include a set of 18 concrete-and-cardboard birch trees — the tallest one is 30 feet — sitting on a bed of synthetic snow.
The display also features several hanging panels in the ticketing area that will depict local images: Mount Rainier, the San Juan Islands and a cityscape. The design is meant to convey harmony and peace, the airport says.
Last December, airport officials took down Christmas trees after a local rabbi asked to also place a menorah at the airport. His request triggered a national controversy over religious objects in public spaces.
The airport put the trees back up but formed a committee to consider a new design for this year.
AKRON, OHIO
Get a flu shot before you fly
Passengers can now get flu shots at Akron-Canton Airport. The clinic, operated by QuickClinic of Akron, is on the main concourse. Flu shots cost $35. Pneumonia shots cost $45. The clinic is open 5 to 11 a.m. daily. The service will be available for about 90 days.
LOS ANGELES
Smaller buses to serve FlyAway routes
Los Angeles International will begin using smaller buses in December for its FlyAway program, a public transportation system that links the airport to three stations in Southern California.
The larger buses typically weren't full, says airport spokeswoman Katherine Alvarado.
Wait times shouldn't lengthen after the switch, she says.
The new 21-passenger buses will use compressed natural gas instead of diesel fuel.
They will also offer reclining seats and free wireless Internet.
The system, with buses that run every 30 minutes, connects LAX to Union Station downtown, Westwood in west Los Angeles and Van Nuys in the San Fernando Valley.
Fares are $4 one way for adults. The stations also offer remote baggage check-in for air travelers.
ANCHORAGE
Concourse B getting an upgrade
Ted Stevens Anchorage International closed its nine-gate Concourse B in the South Terminal last week for a renovation project that will take two years. Several flights by Northwest and Alaska airlines have been moved to other gates on Concourse C, and United Airlines flights have been moved to Concourse A.
Also closed are several restaurants and shops: Burger King, Cloud Hopper Bar and Upper One lounge and a food court. They will reopen in 2009.
The two security checkpoints in the South Terminal will be consolidated into a larger area.
LITTLE ROCK
More food offerings booked
Concessions manager HMSHost plans to spend $2.3 million to upgrade food and beverage offerings at Little Rock National.
To be completed by fall 2008, the project consists of a new restaurant/bar after security that will feature some locally known menu options: Lindsey's Barbecue, Diamond Bear beer and Yarnell's ice cream. A Quiznos Sub shop and a second Starbucks will be installed near baggage claim.
The new decoration chosen by the airport, by local designer Randy Trostle, will include a set of 18 concrete-and-cardboard birch trees — the tallest one is 30 feet — sitting on a bed of synthetic snow.
The display also features several hanging panels in the ticketing area that will depict local images: Mount Rainier, the San Juan Islands and a cityscape. The design is meant to convey harmony and peace, the airport says.
Last December, airport officials took down Christmas trees after a local rabbi asked to also place a menorah at the airport. His request triggered a national controversy over religious objects in public spaces.
The airport put the trees back up but formed a committee to consider a new design for this year.
AKRON, OHIO
Get a flu shot before you fly
Passengers can now get flu shots at Akron-Canton Airport. The clinic, operated by QuickClinic of Akron, is on the main concourse. Flu shots cost $35. Pneumonia shots cost $45. The clinic is open 5 to 11 a.m. daily. The service will be available for about 90 days.
LOS ANGELES
Smaller buses to serve FlyAway routes
Los Angeles International will begin using smaller buses in December for its FlyAway program, a public transportation system that links the airport to three stations in Southern California.
The larger buses typically weren't full, says airport spokeswoman Katherine Alvarado.
Wait times shouldn't lengthen after the switch, she says.
The new 21-passenger buses will use compressed natural gas instead of diesel fuel.
They will also offer reclining seats and free wireless Internet.
The system, with buses that run every 30 minutes, connects LAX to Union Station downtown, Westwood in west Los Angeles and Van Nuys in the San Fernando Valley.
Fares are $4 one way for adults. The stations also offer remote baggage check-in for air travelers.
ANCHORAGE
Concourse B getting an upgrade
Ted Stevens Anchorage International closed its nine-gate Concourse B in the South Terminal last week for a renovation project that will take two years. Several flights by Northwest and Alaska airlines have been moved to other gates on Concourse C, and United Airlines flights have been moved to Concourse A.
Also closed are several restaurants and shops: Burger King, Cloud Hopper Bar and Upper One lounge and a food court. They will reopen in 2009.
The two security checkpoints in the South Terminal will be consolidated into a larger area.
LITTLE ROCK
More food offerings booked
Concessions manager HMSHost plans to spend $2.3 million to upgrade food and beverage offerings at Little Rock National.
To be completed by fall 2008, the project consists of a new restaurant/bar after security that will feature some locally known menu options: Lindsey's Barbecue, Diamond Bear beer and Yarnell's ice cream. A Quiznos Sub shop and a second Starbucks will be installed near baggage claim.
Wednesday, October 10, 2007
National Park Service suspends popular Hawaii bike tour
HONOLULU (AP) — The National Park Service has suspended commercial bicycle tours within Haleakala National Park after the third fatal bike accident there in a year.
The bike trips are one of the most popular tourist activities on Maui. About 90,000 tourists a year pay $100 to $150 for the thrilling ride down the world's largest dormant volcano. They are driven by a van to the 10,000-foot summit of Haleakala. Without much pedaling, the tourists get on rented bicycles and take a downhill scenic ride for about 38 miles along a two-lane, bending highway.
The suspension order was to take effect Oct. 10 and would last at least 60 days while officials analyze the situation.
The suspension affects seven companies that hold permits to operate within Haleakala. The permits, known as commercial use authorizations, were terminated.
The order does not ban bicyclists from riding in the park on their own.
Park Superintendent Marilyn H. Parris said the Park Service needs to make a determination if bicycle tours can safely operate in the park.
"Administratively, I feel we've done all we could do," she said. "We required safety plans. We've put more regulations. We've been enforcing more and yet the severity and the number of accidents continue."
Roberta Blake of Amherst, Ohio, was killed in October when she lost control of her bicycle while on a tour and crossed the double yellow line into the path of an oncoming van.
Blake, 65, was on a tour with Maui Mountain Cruisers. The vehicle that struck her was owned by another tour company, Maui Downhill.
In March, a 44-year-old woman was killed when she went off the roadway, and in November, a man died after falling off his bicycle, the National Park Service said.
Two people were also seriously injured in May in separate incidents when they ran off the road and crashed into rocks. One was an experienced downhill bike tour guide.
Haleakala Chief Ranger Mark Tanaka Sanders said the last three accidents occurred during good conditions.
Ben Hall, owner of Haleakala Bike Co., expects a boost in business from the suspension. His company is just one of two bike tour operators with a permit to operate vehicle tours in Haleakala. He will continue operating guided tours inside a van and allow patrons to bike downhill near the park entrance, at about the 6,800-foot elevation.
The Park Service said operators will have 30 days to respond and provide information before it makes a final determination on the future of bike tours within the park. Parris would not rule out a permanent ban.
The bike trips are one of the most popular tourist activities on Maui. About 90,000 tourists a year pay $100 to $150 for the thrilling ride down the world's largest dormant volcano. They are driven by a van to the 10,000-foot summit of Haleakala. Without much pedaling, the tourists get on rented bicycles and take a downhill scenic ride for about 38 miles along a two-lane, bending highway.
The suspension order was to take effect Oct. 10 and would last at least 60 days while officials analyze the situation.
The suspension affects seven companies that hold permits to operate within Haleakala. The permits, known as commercial use authorizations, were terminated.
The order does not ban bicyclists from riding in the park on their own.
Park Superintendent Marilyn H. Parris said the Park Service needs to make a determination if bicycle tours can safely operate in the park.
"Administratively, I feel we've done all we could do," she said. "We required safety plans. We've put more regulations. We've been enforcing more and yet the severity and the number of accidents continue."
Roberta Blake of Amherst, Ohio, was killed in October when she lost control of her bicycle while on a tour and crossed the double yellow line into the path of an oncoming van.
Blake, 65, was on a tour with Maui Mountain Cruisers. The vehicle that struck her was owned by another tour company, Maui Downhill.
In March, a 44-year-old woman was killed when she went off the roadway, and in November, a man died after falling off his bicycle, the National Park Service said.
Two people were also seriously injured in May in separate incidents when they ran off the road and crashed into rocks. One was an experienced downhill bike tour guide.
Haleakala Chief Ranger Mark Tanaka Sanders said the last three accidents occurred during good conditions.
Ben Hall, owner of Haleakala Bike Co., expects a boost in business from the suspension. His company is just one of two bike tour operators with a permit to operate vehicle tours in Haleakala. He will continue operating guided tours inside a van and allow patrons to bike downhill near the park entrance, at about the 6,800-foot elevation.
The Park Service said operators will have 30 days to respond and provide information before it makes a final determination on the future of bike tours within the park. Parris would not rule out a permanent ban.
Tuesday, October 09, 2007
10 great places to discover Italy — in America
There'll be amore and more in Italian neighborhoods across the USA this Columbus Day weekend. MarioBatali, award-winning chef, TV personality and restaurateur (Babbo Ristorante e Enoteca in New York), shares his favorite Little Italys.
Murray Hill
Cleveland
"Corbo's Bakery has the best cassata (cake) I have tried in the USA," Batali says. "Every August, the Feast of the Assumption is celebrated in Little Italy with a four-day party." Don't overlook the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art, Cleveland Botanical Garden, theater at Playhouse Square Center, Cleveland Orchestra and enough ethnic restaurants to eat your way around the globe without leaving town. littleitalycleveland.com
Little Italy
Manhattan
"Even though it no longer resembles its 19th-century heyday, there is still a great deal that is authentic here. On Grand Street, stop by Di Palo Fine Foods for a Ph.D. lesson in the various ages of Parmigiano Reggiano. Stroll down the street to Caffe Roma on Broome Street for the ultimate Italian pastry and a perfect caffè corretto, a shot of espresso with a shot of liquor, usually grappa, brandy or sambuca," Batali says. littleitalynyc.com
Federal Hill
Providence
"Stop by Scialo Brothers Bakery and then head to Venda Ravioli for a beautiful lunch with fresh pasta made every day from scratch, all served in a delightful little piazza with opera music blaring from tiny speakers in a Fellini-style setting," Batali says. Stay at the ultra-modern Hotel Dolce Villa on the same little piazza, then catch one of the season's final WaterFire events, spectacular bonfire displays on the river. goprovidence.com
North Beach
San Francisco
"Palermo Delicatessen has imported foods from Sicily and other regions of Italy. Folks line up for the Dungeness crab salad sandwich and toasted focaccia," Batali says. "Stella Pasticceria e Caffe, also in the neighborhood, was a favorite of Pavarotti. Have the prized sacripantina cake, a spongecake made with rum. Two other local favorites: Mario's Bohemian Cigar Store, which serves delicious meatball focaccia sandwiches, and Molinari Delicatessen, famous for its salami and other dried meats." sfnorthbeach.org
Arthur Avenue
The Bronx
"Less touristy than its downtown counterpart, here are a few great spots you must try in this vibrant Little Italy," Batali says. "Many of the city's best chefs buy their seafood at Cosenza's Fish Market, where people enjoy the outdoor clam bar and oyster bar. Biancardi's butcher shop sells everything from prime steaks and chops to whole baby goats and tripe. Around the corner on 187th Street at De Lillo Pastry Shop, the anise-scented biscotti are among my faves." ilovethebronx.com
Little Italy
Chicago
"All along Taylor Street, the main thoroughfare here, you'll find a bunch of Italian restaurants — from bakeries and sandwich shops to fine dining," Batali says. "Taylor Street also has the National Italian American Sports Hall of Fame. The Original Ferrara Bakery on Taylor Street is still here. Sixteen-year-old Salvatore Ferrara brought the art of Italian pastry-making and confectionery with him when he emigrated in 1900. Ferrara's has some of the best cannoli in the city." choosechicago.com
9th Street Italian Market
Philadelphia
"This outdoor market epitomizes the quintessential foods we associate with Little Italy, with stalls selling roasted red peppers, fresh mozzarella, cannoli, fresh pasta," Batali says. "John's Water Ice, two blocks over on 7th and Christian Street, is a South Philadelphia institution. It's a favorite spot for water ice, a combination of fruit or syrup and shaved ice." Also in the 9th Street corridor: Philly's dueling cheesesteak establishments, Geno's and Pat's. phillyitalianmarket.com
The Hill
St. Louis
"After playing a round of bocce ball at the courts in Berra Park, stop by Adriana's on Shaw Avenue for poetic caponata, a Sicilian eggplant dish, the famous pasta pie with a meat crust special and other Sicilian delights. Then find the deep-fried city treasure, toasted ravioli, at Mama Toscano's," Batali says. explorestlouis.com
Little Italy
San Diego
"Assenti's Pasta on India Street makes their pasta fresh here on a noisy contraption in the back room, and Roberto and Luigi Assenti will sell you any one of 44 varieties," Batali says. The annual Little Italy Precious Festa, Oct. 13-14, featuring music, food and more, draws 130,000-plus visitors. littleitalysd.com
The North End
Boston
"The best and most acclaimed cafe in the area is the deluxe Caffè Vittoria on Hanover Street. The décor is a mixture of pretension and authenticity. The coffee is remarkable, and the gelati are superior. Coconut and chocolate are top-selling flavors," Batali says. "Mike's Pastry, down the street, is another great spot." Order the lobster tail, a crusty baked pastry shell with a sweet, creamy filling named for its shape. northendboston.com
Murray Hill
Cleveland
"Corbo's Bakery has the best cassata (cake) I have tried in the USA," Batali says. "Every August, the Feast of the Assumption is celebrated in Little Italy with a four-day party." Don't overlook the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art, Cleveland Botanical Garden, theater at Playhouse Square Center, Cleveland Orchestra and enough ethnic restaurants to eat your way around the globe without leaving town. littleitalycleveland.com
Little Italy
Manhattan
"Even though it no longer resembles its 19th-century heyday, there is still a great deal that is authentic here. On Grand Street, stop by Di Palo Fine Foods for a Ph.D. lesson in the various ages of Parmigiano Reggiano. Stroll down the street to Caffe Roma on Broome Street for the ultimate Italian pastry and a perfect caffè corretto, a shot of espresso with a shot of liquor, usually grappa, brandy or sambuca," Batali says. littleitalynyc.com
Federal Hill
Providence
"Stop by Scialo Brothers Bakery and then head to Venda Ravioli for a beautiful lunch with fresh pasta made every day from scratch, all served in a delightful little piazza with opera music blaring from tiny speakers in a Fellini-style setting," Batali says. Stay at the ultra-modern Hotel Dolce Villa on the same little piazza, then catch one of the season's final WaterFire events, spectacular bonfire displays on the river. goprovidence.com
North Beach
San Francisco
"Palermo Delicatessen has imported foods from Sicily and other regions of Italy. Folks line up for the Dungeness crab salad sandwich and toasted focaccia," Batali says. "Stella Pasticceria e Caffe, also in the neighborhood, was a favorite of Pavarotti. Have the prized sacripantina cake, a spongecake made with rum. Two other local favorites: Mario's Bohemian Cigar Store, which serves delicious meatball focaccia sandwiches, and Molinari Delicatessen, famous for its salami and other dried meats." sfnorthbeach.org
Arthur Avenue
The Bronx
"Less touristy than its downtown counterpart, here are a few great spots you must try in this vibrant Little Italy," Batali says. "Many of the city's best chefs buy their seafood at Cosenza's Fish Market, where people enjoy the outdoor clam bar and oyster bar. Biancardi's butcher shop sells everything from prime steaks and chops to whole baby goats and tripe. Around the corner on 187th Street at De Lillo Pastry Shop, the anise-scented biscotti are among my faves." ilovethebronx.com
Little Italy
Chicago
"All along Taylor Street, the main thoroughfare here, you'll find a bunch of Italian restaurants — from bakeries and sandwich shops to fine dining," Batali says. "Taylor Street also has the National Italian American Sports Hall of Fame. The Original Ferrara Bakery on Taylor Street is still here. Sixteen-year-old Salvatore Ferrara brought the art of Italian pastry-making and confectionery with him when he emigrated in 1900. Ferrara's has some of the best cannoli in the city." choosechicago.com
9th Street Italian Market
Philadelphia
"This outdoor market epitomizes the quintessential foods we associate with Little Italy, with stalls selling roasted red peppers, fresh mozzarella, cannoli, fresh pasta," Batali says. "John's Water Ice, two blocks over on 7th and Christian Street, is a South Philadelphia institution. It's a favorite spot for water ice, a combination of fruit or syrup and shaved ice." Also in the 9th Street corridor: Philly's dueling cheesesteak establishments, Geno's and Pat's. phillyitalianmarket.com
The Hill
St. Louis
"After playing a round of bocce ball at the courts in Berra Park, stop by Adriana's on Shaw Avenue for poetic caponata, a Sicilian eggplant dish, the famous pasta pie with a meat crust special and other Sicilian delights. Then find the deep-fried city treasure, toasted ravioli, at Mama Toscano's," Batali says. explorestlouis.com
Little Italy
San Diego
"Assenti's Pasta on India Street makes their pasta fresh here on a noisy contraption in the back room, and Roberto and Luigi Assenti will sell you any one of 44 varieties," Batali says. The annual Little Italy Precious Festa, Oct. 13-14, featuring music, food and more, draws 130,000-plus visitors. littleitalysd.com
The North End
Boston
"The best and most acclaimed cafe in the area is the deluxe Caffè Vittoria on Hanover Street. The décor is a mixture of pretension and authenticity. The coffee is remarkable, and the gelati are superior. Coconut and chocolate are top-selling flavors," Batali says. "Mike's Pastry, down the street, is another great spot." Order the lobster tail, a crusty baked pastry shell with a sweet, creamy filling named for its shape. northendboston.com
Friday, October 05, 2007
Discount All-Business Airlines Soaring
here is another sign that the discount all-business class airlines flying between the lucrative New York market and two London secondary airports may be taking business away from the major carriers.
American Airlines has announced it will add a second daily flight from New York to Stansted Airport in May.
Three discount carriers -- Silverjet, Eos and MaxJet -- are flying to Stansted and Luton, both uncongested airports 25 miles outside central London. All three airlines feature lie-flat or nearly lie-flat seats for 48 to 100 passengers on big planes designed to carry up to 220.
Silverjet, the latest entry, flies Boeing 767 wide bodies configured with 100 lie-flat seats from New York's Newark Liberty Airport to Luton. Its fares are less than half of the usual business class fares on major carriers, which can run $5,000 or more.
These major carriers fly mostly into Heathrow, which has been beset this summer with a toxic combination of congestion, delays, long security lines and lost luggage. Silverjet reports that its passenger load factor during the summer was a whopping 80 percent; the airline has now added a second daily flight to Newark.
On a recent trip on Silverjet, it was easy to see why. Check-in and luggage check at Newark take place in a lounge, followed by a fast track, hassle-free trip through security.
Upon arrival at Luton Airport immigration, baggage retrieval and customs took under 10 minutes. A rail link is just a five minute shuttle ride away, and the express trip to Kings Cross Station takes 21 minutes. The reverse commute was equally smooth.
Onboard, the cabin crew seemed genuinely interested in their passengers' comfort, and both the outbound and return flights operated within minutes of schedule.
British Airways Bumps Up Fleet
British Airways has announced its long anticipated aircraft purchase to upgrade its aging and gas guzzling fleet of long-haul jumbo jets, including the 747-499. This is good news for Boeing and even better news for the European aircraft manufacturer Airbus.
American Airlines has announced it will add a second daily flight from New York to Stansted Airport in May.
Three discount carriers -- Silverjet, Eos and MaxJet -- are flying to Stansted and Luton, both uncongested airports 25 miles outside central London. All three airlines feature lie-flat or nearly lie-flat seats for 48 to 100 passengers on big planes designed to carry up to 220.
Silverjet, the latest entry, flies Boeing 767 wide bodies configured with 100 lie-flat seats from New York's Newark Liberty Airport to Luton. Its fares are less than half of the usual business class fares on major carriers, which can run $5,000 or more.
These major carriers fly mostly into Heathrow, which has been beset this summer with a toxic combination of congestion, delays, long security lines and lost luggage. Silverjet reports that its passenger load factor during the summer was a whopping 80 percent; the airline has now added a second daily flight to Newark.
On a recent trip on Silverjet, it was easy to see why. Check-in and luggage check at Newark take place in a lounge, followed by a fast track, hassle-free trip through security.
Upon arrival at Luton Airport immigration, baggage retrieval and customs took under 10 minutes. A rail link is just a five minute shuttle ride away, and the express trip to Kings Cross Station takes 21 minutes. The reverse commute was equally smooth.
Onboard, the cabin crew seemed genuinely interested in their passengers' comfort, and both the outbound and return flights operated within minutes of schedule.
British Airways Bumps Up Fleet
British Airways has announced its long anticipated aircraft purchase to upgrade its aging and gas guzzling fleet of long-haul jumbo jets, including the 747-499. This is good news for Boeing and even better news for the European aircraft manufacturer Airbus.
Wednesday, October 03, 2007
Hawaiian Air granted approval to fly to Philippines
HONOLULU (AP) — Hawaiian Airlines says it has received approval from the U.S. Department of Transportation to fly non-stop between Honolulu and the Philippines.
Hawaiian will launch the service in March 2008 using its 264-passenger Boeing 767-300ER aircraft. It will be the only carrier with direct service between Honolulu and Manila.
Mark Dunkerley, Hawaiian's president and CEO, said considering the cultural and historic ties between Hawaii and the Philippines, he is confident there will be great demand for the flights.
Hawaii has nearly 300,000 residents of Filipino descent, representing 23.5% of the population, according to Hawaiian.
Hawaiian will launch the service in March 2008 using its 264-passenger Boeing 767-300ER aircraft. It will be the only carrier with direct service between Honolulu and Manila.
Mark Dunkerley, Hawaiian's president and CEO, said considering the cultural and historic ties between Hawaii and the Philippines, he is confident there will be great demand for the flights.
Hawaii has nearly 300,000 residents of Filipino descent, representing 23.5% of the population, according to Hawaiian.
Monday, October 01, 2007
Qantas, Jetstar start C02 offset programs for passengers
SYDNEY, Australia (AP) — Australia's flagship Qantas Airways Ltd. and its popular budget carrier Jetstar have launched a program allowing passengers to offset the carbon dioxide emissions their flights cause.
The scheme allows travelers to calculate the per-passenger emissions of their flights and buy carbon dioxide credits that would be paid to a variety of environmental projects, the airline said in a statement.
A flight from Australia to Los Angeles generates around 1.4 tons of greenhouse gases per passenger, which the airline says can be offset by paying about $14.50 (U.S. currency) per flight.
The money would be spent on government-approved carbon dioxide abatement schemes, including grants for renewable energy sources, tree-planting projects and improvements to energy efficiency.
The aviation industry accounts for about 2% of the world's carbon dioxide emissions and has come under increasing pressure from environmental campaigners.
FIND MORE STORIES IN: Australia | Quantas Airways
Qantas and Jetstar are the latest airlines to join the rush to improve their green credentials. Australia's second-largest carrier, Virgin Blue, launched a similar program earlier this year.
Critics say carbon offset programs do not have a major impact on greenhouse gas emissions, but make consumers to feel better about polluting the environment because they pay a fee.
To launch the program, Qantas said it would plant 90,000 native eucalyptus trees across Australia to offset the carbon dioxide emissions for all its domestic and international flights.
Qantas Chief Executive Geoff Dixon said Wednesday's so-called "Fly Carbon Neutral Day" would offset some 40,000 tons of greenhouse gases from around 950 short and long-haul flights.
The scheme allows travelers to calculate the per-passenger emissions of their flights and buy carbon dioxide credits that would be paid to a variety of environmental projects, the airline said in a statement.
A flight from Australia to Los Angeles generates around 1.4 tons of greenhouse gases per passenger, which the airline says can be offset by paying about $14.50 (U.S. currency) per flight.
The money would be spent on government-approved carbon dioxide abatement schemes, including grants for renewable energy sources, tree-planting projects and improvements to energy efficiency.
The aviation industry accounts for about 2% of the world's carbon dioxide emissions and has come under increasing pressure from environmental campaigners.
FIND MORE STORIES IN: Australia | Quantas Airways
Qantas and Jetstar are the latest airlines to join the rush to improve their green credentials. Australia's second-largest carrier, Virgin Blue, launched a similar program earlier this year.
Critics say carbon offset programs do not have a major impact on greenhouse gas emissions, but make consumers to feel better about polluting the environment because they pay a fee.
To launch the program, Qantas said it would plant 90,000 native eucalyptus trees across Australia to offset the carbon dioxide emissions for all its domestic and international flights.
Qantas Chief Executive Geoff Dixon said Wednesday's so-called "Fly Carbon Neutral Day" would offset some 40,000 tons of greenhouse gases from around 950 short and long-haul flights.
Sunday, September 30, 2007
The return of exclusive dining rooms on ships
Back in the days of the Titanic and other grande dames of trans-Atlantic travel, exclusive dining rooms for First and Second Class passengers were a common site on ships. Never would the passengers of premium cabins have to mix with the Great Unwashed of the steerage class.
Is the concept making a comeback? As we mentioned last week, Celebrity plans an exclusive dining room on its next ship, the Celebrity Solstice. The 130-seat eatery, dubbed Blu, will be the private domain of passengers in AquaClass, an exclusive new category of cabins aimed at spa lovers. And, as our colleague Carolyn Spencer Brown of cruisecritic.com reminded us this week, European line Costa Cruises also has been adding exclusive dining rooms for passengers in its premium spa cabins on its most recent ships.
The lines are taking a cue from Cunard, which has long assigned passengers who book the best cabins on its ships to exclusive dining rooms.
For the most part, Cunard's class system for dining has been an exception. One of the hallmarks of the modern era of cruising has been the come-one, come-all approach to dining rooms and other public areas on ships. And still today on most modern cruise ships, every passenger -- whether staying in the lowliest inside cabin or the grandest suite -- is welcome in every restaurant on board (including so-called alternative restaurants that require an extra payment).
For the record, Celebrity CEO Dan Hanrahan tells us that passengers who aren't in AquaClass will be able to book a night in AquaClass' exclusive Blu dining room "on a space available basis." That said, the odds aren't great, as there are just enough seats in the room for passengers in AquaClass.
Tell us, Cruise Loggers, what do you think about exclusive dining rooms? With ships getting bigger, allowing for more space for multiple dining rooms on ships, is this a concept whose time has come?
Is the concept making a comeback? As we mentioned last week, Celebrity plans an exclusive dining room on its next ship, the Celebrity Solstice. The 130-seat eatery, dubbed Blu, will be the private domain of passengers in AquaClass, an exclusive new category of cabins aimed at spa lovers. And, as our colleague Carolyn Spencer Brown of cruisecritic.com reminded us this week, European line Costa Cruises also has been adding exclusive dining rooms for passengers in its premium spa cabins on its most recent ships.
The lines are taking a cue from Cunard, which has long assigned passengers who book the best cabins on its ships to exclusive dining rooms.
For the most part, Cunard's class system for dining has been an exception. One of the hallmarks of the modern era of cruising has been the come-one, come-all approach to dining rooms and other public areas on ships. And still today on most modern cruise ships, every passenger -- whether staying in the lowliest inside cabin or the grandest suite -- is welcome in every restaurant on board (including so-called alternative restaurants that require an extra payment).
For the record, Celebrity CEO Dan Hanrahan tells us that passengers who aren't in AquaClass will be able to book a night in AquaClass' exclusive Blu dining room "on a space available basis." That said, the odds aren't great, as there are just enough seats in the room for passengers in AquaClass.
Tell us, Cruise Loggers, what do you think about exclusive dining rooms? With ships getting bigger, allowing for more space for multiple dining rooms on ships, is this a concept whose time has come?
Friday, September 28, 2007
Delta's 'out of the way' international routes are paying off
Delta announced yesterday it would 14 new international routes (see below), including a number of destinations Reuters describes as "out of the way." The news agency cites Lagos, Nigeria; Dakar, Senegal; and Guatemala City as a few examples. But those types of destinations appear to be working well for Delta. Reuters writes Delta's "strategy of picking under-served international destinations has paid off; every international route launched last year has been profitable," Delta officials claim. "This is profitable and sustainable flying," says Delta CEO Richard Anderson.
TheStreet.com says "Delta is breaking the industry mold by adding underserved destinations." Delta executive vice president Glen Hauenstein tells publication he thinks rivals are following "the lemming theory" by adding tried-and-true destinations, which just means that "everybody flies to Brussels." But he says he thinks "the real value is in going to places that are difficult to get to," routes where Delta can make a quick impact on routes that previously required difficult layovers or multiple connections.
TheStreet.com says "Delta is breaking the industry mold by adding underserved destinations." Delta executive vice president Glen Hauenstein tells publication he thinks rivals are following "the lemming theory" by adding tried-and-true destinations, which just means that "everybody flies to Brussels." But he says he thinks "the real value is in going to places that are difficult to get to," routes where Delta can make a quick impact on routes that previously required difficult layovers or multiple connections.
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